Our services are backed up by a 3-year written warranty, guaranteeing that you are covered if our paint chips, peels or flakes.
Carnival Custom Painting endeavors to provide its customers with the finest workmanship possible. Our services are backed up by a 3-year written warranty, guaranteeing that you are covered if our paint chips, peels or flakes. Any exceptions to this warranty that may arise on an individual project are disclosed on the estimate before we begin working.
All doors painted or finished by Carnival Custom Painting are covered with a twelve-month warranty. Carnival Painting will not cover the following in the one-year or three-year warranty: decks, horizontal surfaces, galvanized metals or caulk. Damage to paint caused by mildew, rust, or shifting or settling of the home will not be covered. Carnival Painting is not responsible for re-connecting electronics, phones or water lines on appliances.
This warranty only covers workmanship. The manufacturer, not Carnival Custom Painting, guarantees all paints, finishes and other products applied to surfaces. We do not cover peeling due to factors unrelated to workmanship. Foundation problems, rotting wood, and weather, including extreme blistering caused by heat, are not workmanship insufficiencies.
Any defects in workmanship identified by the homeowner within three years of the job’s completion must be reported to Carnival Custom Painting in writing for the warranty to go into affect. Carnival Painting will inspect the defect/s and repair paint, etc. where necessary. Damaged brick, metal, wood, masonite and all other substrates are not covered by the warranty. Carnival Custom Painting is only responsible for repairing defective areas and not any items or damages not warranted.
This written warranty is not transferable. Contact Carnival Custom Painting to redeem your written warranty.
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The team at Carnival Painting took great care of us and our brand new home! We were anxious to find the right team to install the crown molding in our home and we certainly found the best team for the job. They were so professional, worked quickly and efficiently and we were so thrilled with the results! The house looks fantastic and we highly recommend the Carnival Painting team to anyone in the DFW area! Thank you for going above and beyond to make our new home look spectacular!
Your careful, competent team of professionals came out and worked very hard getting the house ready to paint. They were able to get most of it done by Monday evening. They completed everything early Tuesday afternoon. Above and beyond, they helped handle a problem discovered after removing one of the boards in the back and painted the area inside the house near the stairs as well! The house looks great and I am quite pleased and will certainly recommend Carnival to my friends and neighbors.
We just had our house painted and had numerous exterior repairs made and I wanted to give everyone the info [on Carnival Painting] for who did the work as we were VERY happy with their work and service. They were very timely and professional and did a great job – the house looks great, if I do say so myself!